Keikiya's Terms and Conditions — Know before you play

Welcome to Keikiya. These terms and conditions ("Terms") constitute a legally binding agreement between you and Keikiya governing your use of the platform. By accessing or using the keikiya.app website or application, you agree to be bound by all of these Terms.

These terms and conditions apply to all Keikiya services, games, bonuses, payment transactions, and account management. If you disagree with any part of these Terms, please refrain from using the platform.

The following conditions must be met to open an account and play on Keikiya. Keikiya ensures that every member uses the platform under their verified identity.

• Each individual only one account open. Creating multiple accounts is strictly prohibited.
• All details provided at registration — name, address, phone number, and date of birth — must be accurate and truthful.
• Your login credentials (username and password) are strictly personal and must not be shared with anyone.
• Any changes to account details must be made through our support team following KYC verification.
• Keikiya may request KYC documents at any time. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

Keikiya's services are for adults only. We firmly believe that responsible gaming starts with verifying the right age.

• To use Keikiya, you must be at least at least 18 years old must be.
• If an underage user is identified during verification, their account will be closed immediately and any deposited funds will not be refunded.
• Keikiya cannot be accessed from countries or regions where online gaming is prohibited by law. It is the member's responsibility to be aware of the laws in their own country.

Keikiya accepts deposits via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. The payment rules below apply to all members.

• Only payment methods registered in your own name may be used for deposits.
• The minimum deposit is BDT 100. The maximum limit is determined by your payment method and account verification level.
• All deposits are processed in Bangladeshi Taka (BDT). For crypto, the current exchange rate applies.
• Deposits are generally instant. In the event of a technical delay, funds will be credited within 30 minutes at most.
• Deposits made through third parties will be cancelled and refunded.

Keikiya is committed to ensuring fast, hassle-free withdrawals. However, failure to meet certain conditions may temporarily delay the withdrawal process.

• KYC verification must be completed before any withdrawal can be processed.
• The minimum withdrawal amount is BDT 300. Processing typically takes between 1 and 24 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may only be made using the same payment method used for the deposit, unless separately authorized.
• In cases of suspicious activity, Keikiya may temporarily suspend withdrawals and request additional verification.

Keikiya regularly offers exciting bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

• Welcome Bonus: Applies to the first deposit. Wagering must be completed within the specified timeframe after the bonus is activated.
• Wagering Requirement: Bonuses generally require a turnover of 15x to 30x the bonus amount. Full details are provided on each bonus page.
• Free Spins: Applicable to selected games and expires if not used within 72 hours.
• Cashback: Paid weekly or monthly at a set rate on net losses. Cashback can be withdrawn directly.
• Any attempt to claim bonuses through multiple accounts or by using a VPN will result in all bonuses being forfeited.
• Keikiya reserves the right to modify or discontinue any bonus program without prior notice.

All games on Keikiya are powered by RNG (Random Number Generator) technology and have been audited by independent third parties. Every game outcome is completely fair and unbiased.

• Game results are final and will not be changed unless a technical error has been proven.
• If a game is interrupted due to network issues, the system will automatically refund the bet or save the result.
• In any dispute regarding game rules, Keikiya's server logs shall serve as the final authority.
• In Live Casino games, the dealer's decisions and game rules are final.

Keikiya is committed to maintaining a safe and fair gaming environment. The following activities are strictly prohibited, and violations will be met with serious consequences.

• Creating multiple accounts or using another person's account.
• Abuse of the bonus system (arbitrage, software-assisted betting).
• Attempting to hack, crack, or gain unauthorized access to the platform's systems.
• Depositing funds obtained through money laundering or illegal sources.
• Disturbing, threatening, or harassing other members.
• Using a VPN or proxy to bypass geographical restrictions.

Keikiya takes the protection of your personal information very seriously. We never sell your data to third parties. For more details, please refer to our Privacy Policy Read.

• Your information is used solely for service delivery, KYC verification, and legal compliance.
• All data is securely stored using 256-bit SSL encryption.
• Keikiya is required to share information in response to lawful requests from government authorities.

Keikiya believes gaming is for fun, not addiction. That's why responsible gaming is a core part of our values.

• Each member can set their own daily, weekly, and monthly deposit/betting limits.
• If needed, your account can be temporarily paused for 7 days, 30 days, or 6 months.
• If you're experiencing gaming-related issues, our support team can provide guidance and professional assistance.

To learn more, visit our Responsible Gaming Page Visit.

Keikiya reserves the right to temporarily or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• Registering with false or incomplete information.
• Evidence of suspicious financial transactions or money laundering.
• Voluntary account closure at the member's own request.
• Extended inactivity (more than 12 months).

Keikiya reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or an on-platform notice.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you disagree with the updated terms, you may request to close your member account.

If you have any questions or need clarification about these terms and conditions, our support team is always ready to help.

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Response time: Usually within 1 to 6 hours

For more information, visit our FAQ Page View or About Us Read.