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Privacy Policy

Keikiya's Privacy Policy — Your information is safe with us

Keikiya believes your personal data belongs to you. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 256-bit SSL Encryption No Sale to Third Parties

How We We Protect Your Privacy

Keikiya's privacy policy is not just words on paper — we are genuinely committed to protecting your data at every step.

Highest-Grade Encryption

Every transaction and piece of personal data you submit is protected by 256-bit SSL encryption, meaning no third party can view your information in transit.

Sale of Personal Data Is Strictly Prohibited

Keikiya never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Secure Data Storage

All data is stored on secure servers and verified through regular security audits. Multi-layer protection remains active at all times to prevent unauthorized access.

Your Data, Your Control

You can view, correct, or request deletion of your stored data at any time. Full control over your information stays with you.

Transparent Cookie Policy

Keikiya uses only essential cookies. Advertising tracking cookies are not used, and you can update your cookie settings at any time.

International Standards Compliance

Keikiya's privacy policy is built in accordance with international data protection standards, ensuring the highest level of security for you.

Table of Contents
Introduction Data Collection Use of Data Data Sharing Storage & Security Cookie Policy Your Rights Minor Third Parties Changes Contact
1 Introduction

Welcome to Keikiya. This Privacy Policy ("Policy") explains how Keikiya (keikiya.app) collects, uses, and protects your personal information. By using our platform, you agree to this Privacy Policy.

Keikiya believes transparency is the foundation of trust. This privacy policy is written in plain language so you can clearly understand exactly what happens with your data — no hidden terms, no complicated legal jargon, just straightforward and honest information.

Core Commitments
Keikiya never sells your personal information to third parties or shares it for marketing purposes without your consent.
2 What Information We Collect

Keikiya only collects information that is genuinely necessary to provide our services. We never ask for excessive or irrelevant data.

Type of Data Example Purpose of Collection
Identity Information Full name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email, phone number, address Account Registration & Communication
Financial Information Bank account, mobile banking number Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Operations Betting history, win and loss records Responsible Gaming Monitoring
3 How Your Information Is Used

Keikiya uses your information for the purposes listed below. Each use has a specific reason, and we never go beyond those boundaries.

  • Account Management: Verifying registration, login, and profile update requests.
  • Financial Transactions: Accepting deposits, processing withdrawals, and maintaining transaction records.
  • Identity Verification (KYC): Compliance with international AML and CFT regulations.
  • Customer Support: Resolving your complaints, questions, and support requests.
  • Security: Detecting and preventing fraudulent activity.
  • Responsible Gaming: Monitoring excessive gaming behavior and providing support.
  • Legal Obligations: Meeting the requirements of regulatory authorities.
What We Don't Do
Keikiya does not use your information for automated decision-making, advertising profiling, or any marketing activity without your consent.
4 Data Sharing & Disclosure

Keikiya shares your information only in very limited circumstances, as outlined below. We never sell your data for commercial purposes.

  • Payment Processor: Necessary information is shared with bKash, Nagad, Rocket, and similar services to process deposits and withdrawals.
  • Identity Verification Service: Documents may be shared with approved third parties for the KYC process.
  • Legal Grounds: Data is disclosed in response to valid court orders or lawful requests from regulatory authorities.
  • Anti-Money Laundering: Suspicious transactions are reported to the relevant authorities.
Important
No Keikiya employee will ever ask for your password, OTP, or full payment details over the phone or in a chat. If you receive such a request, treat it as a scam.
5 Data Storage & Security

To safeguard your data, Keikiya has implemented technical and administrative measures that meet the highest industry standards.

  • Encryption: All data transfers are secured with TLS 1.3 and stored using AES-256 encryption.
  • Retention Period: Even after account closure, data may be retained for up to 5 years in accordance with legal obligations.
  • Access Control: Only authorized personnel can access your data, and every access is logged.
  • Regular Audits: Our security systems are regularly audited by independent third parties.
  • Data Breach Response: In the event of a security breach, affected members will be notified within 72 hours.
6 Cookie Policy

Keikiya uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Used to maintain login sessions and ensure platform security. Without these, the platform will not function properly.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: Anonymous statistics are collected to help us understand how the platform is used.
Cookie Controls
You can delete or disable cookies at any time through your browser settings. Please note that doing so may affect some platform functionality.
7 Your Rights

Keikiya respects your rights over your personal data. You may exercise any of the following rights at any time.

Right to Access Your Data
You can find out and view exactly what information we hold about you.
Right to Rectification
Contact our support team to correct any inaccurate or outdated information.
Right to Erasure
After account closure, you may request deletion of data beyond what is required by legal obligations.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Data Portability
You may request a copy of your stored data in a readable format.
8 Minor's Privacy

Keikiya's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration, and date of birth is confirmed through the KYC process.
  • If a minor is confirmed to have created an account, the account will be closed immediately and any collected data will be deleted.
  • If you believe your child is using our platform, please contact us at [email protected].
9 Third-Party Services

Keikiya works with a number of trusted third-party services that help our platform run smoothly. Each of these services has its own privacy policy.

  • Payment Gateway: bKash, Nagad, Rocket, and other approved payment processors.
  • Identity Verification: Approved verification services for KYC and AML compliance.
  • Analytics Tools: Anonymous data analytics services used to monitor platform performance.
  • Cloud Infrastructure: Certified cloud services for secure data storage and processing.
Third-Party Agreements
All third parties under contract with Keikiya are required to meet our privacy standards. They may not use your information for any other purpose.
10 Policy Changes

Keikiya may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform.

  • The "Last Updated" date at the top of the page will change with each update.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • For significant changes, advance notice will be sent to your registered email address.
11 Get in Touch

If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch with us.

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response Time: Usually within 1 to 6 hours

For more information, visit our FAQ Page View or About Us Read.

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